TERMS & CONDITIONS

  1. Definitions
    Company – Academy Marquees Limited.
    Customer – The person, business or organisation hiring equipment from the Company.
    Equipment – Any marquee, furniture, flooring, lighting, heating, catering equipment or other items supplied by the Company.
    Hire Period – The period during which the Equipment is required to be available for use.
    Installation Date – The date agreed for delivery and erection of the Equipment.
    These Terms apply to both business customers (B2B) and private customers (consumers). Where the Customer is a consumer, nothing in these Terms shall affect their statutory rights under UK consumer law.

  2. Acceptance of Quotation
    A binding contract will only be formed when:
    The Customer accepts the Company’s quotation in writing.
    A 30% deposit of the total hire charge has been paid.
    The Company issues written confirmation of the booking.
    Quotations remain valid for 30 days, subject to Equipment availability.

  3. Basis of Quotation
    All quotations are provided on the following assumptions:
    The site is suitable for the safe installation of the Equipment.
    Access for delivery vehicles is available.
    The ground conditions are suitable for anchoring and erection.
    Unless stated otherwise:
    Marquee hire includes erection and dismantling only.
    Furniture and catering equipment hire does not include placement or setup.
    The Company reserves the right to charge additional costs where:
    Site conditions differ from those described by the Customer.
    Access restrictions delay installation.
    Additional labour, materials or equipment are required.

  4. Payment Terms
    A 30% deposit is required to confirm the booking.
    The remaining balance must be paid no later than 14 days prior to the scheduled installation date.
    Invoices are payable within 7 days of the invoice date unless otherwise stated.
    Late payments may incur:
    An initial 10% late payment charge.
    Interest at 1% per week on outstanding balances.
    The Company reserves the right to delay installation or withhold Equipment until full payment has been received.
    For business customers, the Company may also charge interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

  5. Cancellation Policy
    If the Customer cancels the booking, the deposit will be non-refundable.
    Additional cancellation charges apply depending on notice given before the installation date:
    Notice Period
    Cancellation Charge
    More than 90 days
    45% of total hire charge or deposit paid (whichever is greater)
    61–90 days
    60% of total hire charge
    31–60 days
    75% of total hire charge
    0–30 days
    100% of total hire charge

Any deposit paid will be deducted from the total cancellation charge.

  1. Weather and Event Cancellation
    Marquees are designed to withstand typical UK weather conditions when properly installed.
    However:
    The Company cannot guarantee weather conditions during the Hire Period.
    Adverse weather (including wind, rain, snow or storms) shall not normally constitute grounds for cancellation or refund once installation has taken place.
    If severe weather warnings are issued prior to installation, the Company may at its discretion:
    Delay installation
    Adjust installation methods
    Recommend alternative equipment
    Where installation cannot proceed safely due to severe weather, the Company will attempt to rearrange installation where possible. If this is not possible, liability will be limited to refunding payments already received.

  2. Site Conditions and Underground Services
    The Customer is responsible for ensuring that the installation site is suitable and safe.
    Marquee anchoring pegs may be driven up to 1 metre into the ground.
    The Customer must inform the Company in advance of:
    Underground pipes
    Drainage systems
    Electric or communication cables
    Irrigation systems
    Septic tanks or soakaways
    Foundations or hard landscaping beneath the surface
    Where possible, the Customer should provide:
    A site plan, or
    Details of underground service locations.
    The Company accepts no liability for damage to underground services that have not been disclosed prior to installation.
    The Customer is responsible for repairing any damage to lawns, ground surfaces or landscaping resulting from normal installation and removal of the Equipment.

7A. Ground Conditions and Site Surface Responsibility
The Customer acknowledges that delivery and installation of marquees and associated Equipment requires the use of commercial vehicles, plant and installation equipment which may travel across lawns, fields, driveways or other surfaces.
The Company will take reasonable care and will always do its best to minimise damage, including the use of ground protection where available.
Ground protection systems (such as trackway or matting) can be arranged at additional cost, subject to availability.
The Company strongly recommends the use of ground protection where access routes or ground conditions are soft or susceptible to damage. Where the Customer declines the use of ground protection, the Company shall not be liable for any resulting damage to lawns, fields, driveways or other surfaces.
While reasonable care will be taken during access and installation, the Company shall not be liable for the condition of the ground or surface following installation or collection, including but not limited to:
Rutting or tyre marks in grass or soil
Compaction of soft ground
Damage to lawns or landscaped areas
Surface disturbance caused by delivery vehicles, forklifts or installation equipment
This is particularly relevant where ground conditions are soft due to weather or where multiple contractors are accessing the site before, during or after the event.
As marquee installations are typically among the first deliveries in and last collections out, the Company shall not be responsible for deterioration of ground conditions caused by subsequent contractor or guest vehicle movements.

  1. Delivery and Installation
    The Customer must ensure the site is ready and accessible at the agreed delivery time.
    A representative of the Customer should be present to check the Equipment and sign delivery documentation.
    If no representative is present:
    Delivery will be deemed accepted.
    The Company will install Equipment in a location considered appropriate based on any plans provided.
    Relocation of Equipment after installation may incur additional charges.

8A. Venue Permission and Access
The Customer is responsible for obtaining all necessary permissions from the venue, landowner or relevant authority for the installation and use of the Equipment.
The Customer must ensure that the Company is informed in advance of any site restrictions, access limitations, protected surfaces, underground services, weight limits, vehicle restrictions or specific venue requirements.
The Company shall not be liable for any costs, delays or additional work arising from venue rules, restrictions or conditions that were not communicated to the Company prior to installation.
Any additional labour, equipment or protection required in order to comply with venue requirements may be charged as an additional cost.

  1. Ownership of Equipment
    All Equipment remains the property of Academy Marquees Limited at all times.
    The Customer must not:
    Sub-hire the Equipment
    Transfer possession to third parties
    Allow the Equipment to be subject to any lien or security

  2. Care, Damage and Insurance
    The Customer is responsible for the Equipment from delivery until collection.
    The Customer must take reasonable care to prevent loss or damage.
    The Company may require proof of insurance for hired Equipment at least 7 days prior to delivery.
    Damage Waiver Option
    Where a Damage Waiver Fee has been paid:
    The insurance requirement may be waived
    The Customer remains responsible for the first £1,000 of damage or loss
    The waiver does not apply to furniture or deliberate damage

  3. Safety Requirements
    For safety reasons the Customer must ensure:
    Marquee openings are secured during strong winds
    Snow accumulation is prevented
    Adequate heating is provided in freezing conditions
    Heating and cooking equipment must be:
    At least 6 feet from marquee walls
    Supervised at all times
    Open flames, fire pits and barbecues must be at least 15 feet away from the marquee.
    Only electric or approved gas appliances may be used inside the marquee.

  4. Limitation of Liability
    Where the Company fails to perform its obligations, liability shall be limited to the total hire charge paid.
    The Company shall only be liable for power failure where the generator has been supplied and hired directly from the Company and the failure results from a fault in that generator or its setup by the Company.
    The Company shall not be liable for:
    Power failure where generators or electrical supplies are provided by the Customer or third parties
    Equipment malfunction caused by unstable or insufficient power supply
    Damage caused by third-party generators, distribution equipment or electrical connections
    Where the Company supplies generators, the Customer must ensure that they remain secure and are not tampered with during the Hire Period.

  5. Post-Installation Electrical Responsibility
    Once installation has been completed and the Company has left the site, the Customer assumes responsibility for the use of all electrical systems connected to the Equipment.
    The Company shall not be liable for:
    Power overload caused by additional equipment connected after installation
    Failure caused by faulty appliances, cables or distribution equipment supplied by the Customer or third parties
    Damage or outages caused by bands, caterers, DJs or other contractors connecting equipment to the electrical system
    The Company strongly recommends the use of its "Man on Site" service, whereby a trained Company representative remains available during the event to monitor electrical loads, generators and distribution systems. This service helps reduce the risk of overload, equipment failure or power interruption.

  6. Overnight Security
    The Customer is responsible for the security of the Equipment from the time of installation until collection.
    Where Equipment remains installed overnight or for multiple days, the Customer should ensure reasonable security measures are in place, such as:
    Securing the site
    Locking entrances where possible
    Providing overnight supervision for public events
    The Company shall not be responsible for loss, theft or damage occurring during the Hire Period where reasonable security has not been maintained.

  7. Waste Disposal and Rubbish Removal
    The Company is not responsible for the removal or disposal of any rubbish, waste or refuse generated during or after the event, other than waste directly created by the Company in the course of installation and dismantling of the Equipment.

This includes, but is not limited to:
General event waste
Catering waste
Bottles, packaging or decorations
Waste generated by guests, caterers or other contractors

The Company is not a licensed waste carrier and, in accordance with applicable waste regulations, it is illegal for the Company to remove or transport waste that it has not itself generated.

The Company will only remove and dispose of materials it has supplied as part of the hire, such as:
Carpet flooring
Lining cloths
Packaging associated with Company Equipment

Any waste left on site that prevents or delays collection of the Equipment may result in additional charges.

Academy Marquees Limited
Terms and Conditions of Hire
Unit 1 Brockbridge Dairy, Liss, Hampshire, GU33 6DD
Tel: 01276 858111
Email: info@academy-marquees.co.uk